Return Policy
Here’s a return policy for L3GACY Clothing that reflects your brand’s values of care, empowerment, and customer satisfaction:
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L3GACY Clothing Return Policy
Thank you for choosing L3GACY Clothing. Our commitment is to ensure that you feel empowered and proud in every piece you wear. If for any reason you are not fully satisfied with your purchase, we are here to help.
Returns and Exchanges
Eligibility for Returns
- Items must be returned within 30 days of the delivery date.
- Products must be in new, unworn, and unwashed condition, with all original tags attached and in the original packaging.
- Only regular-priced items are eligible for returns; sale items are final sale and cannot be returned.
Exchange Policy
- If you wish to exchange an item for a different size or color, please contact our support team within 30 days of receiving your order. Exchanges are subject to stock availability.
Process for Returns
- Initiate a Return: Reach out to our Customer Service team at [contact email] to begin the return process. Please include your order number and reason for the return.
- Prepare Your Package: Pack the item(s) securely in the original packaging and include the order receipt.
- Ship Your Return: We recommend using a trackable shipping service for returns. Please note that return shipping costs are the responsibility of the customer.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Refunds will be processed within 7-10 business days after approval and will be applied to your original payment method.
- Please note that shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive an item that is defective or incorrect, please contact us within 7 days of delivery. We’ll be happy to arrange a free exchange or refund for these items.
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Thank you for being a part of the L3GACY. We appreciate your support and are committed to ensuring your experience with us is exceptional. For further assistance, please contact our Customer Service team at Omnicorp2899@gmail.com.